Bologna Zerodiciotto
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9 Jul 2026

Digital Homes

cover of Digital Homes

The new digital facilitation service is underway in 12 neighborhood homes in the city

From Monday, July 6, Digital Homes, the new free and personalized support for access to digital services of the Public Administration, has been active.

Digital Homes, supported by the City of Bologna with the funding of the national program PN Metro Plus and Southern Medium Cities 2021—2027, promotes the development of digital skills with individual support activities and dedicated training courses.

Case Digitali wants to promote digital autonomy, participation and conscious access to services by citizens, promoting inclusion and ensuring a widespread and close presence in the area.

What is Digital Homes

  • an individual and personalized support service, which offers free assistance for accessing the main online services of the Public Administration (such as the activation of SPID and Electronic Identity Card, the use of App IO, PagoPA, ANPR, SEND, the Electronic Health Record and online CUP reservations) and for the use of digital devices;
  • assistance for welfare and daily practices, focused on support for the use of INPS services, Revenue Agency, LavorPerte, school enrollment, canteen and tuition services, energy bonuses, rent bonuses, tariff concessions, ACER practices, residence permits and family reunification;
  • digital literacy courses and meetings: a schedule of appointments designed to increase digital skills and promote the safe use of daily tools such as email, PEC and home banking.

Where to find Digital Homes

 

How to do

To take advantage of the service, we recommend that you book by calling 800141147.

Information

You can visit the dedicated page


Digital Homes is created thanks to the funds of the Bo4.4.11.1.f Neighborhood Homes project, included in the national program PN Metro Plus and Southern Medium Cities 2021—2027, dedicated to inclusion and social innovation.

The project is the result of a co-design procedure involving Associazione Senza il Banco (leader), Bolab Aps, Dry-Art ETS, ATLAS ETS, AICS, Auser.